Driving Services

An elderly couple and their carer on a day out at the seaside
Companion Driver Steve assisting a lady in a wheelchair to pack her food shopping at the till
Driving Miss Daisy's MD Zoro escorting a gentleman with a walker to a WAV vehicle

Driving Services - Listen, Adapt, Support!

People need to be safe in the knowledge that the transport meets all their needs and adapts to them where necessary.

We are committed to providing excellent customer service and ensuring our customers feel safe and secure while using our transport services.

For every client, we take a tailored approach to uncovering their individual needs. We start by having an in-depth conversation, either over the phone or via email, to gain a better understanding of their requirements. This enables us to ensure we meet their expectations before the first booking and each client gets the best possible service.

Everyday outings and transport needs.

We provide a variety of tailored services for our customers, such as accompanying patients to and during medical appointments, assistance with shopping, wheelchair accessibility and other mobility support. We also understanding personal environmental needs and sensitivities such as smells or preferred routes, and requisites for gender specific Companion Drivers. 

Small adjustments can make significant differences!

Companion Driver Steve assisting a lady in a wheelchair to get her food shopping
Companion Driver Terence escorting a mother and son on a day out to Mudeford

Looking for a longer trip or a fun day out?

Our experienced Companions can accompany you on journeys near and far! We offer day trips to the seaside, houses and gardens, and other places of interest all over the UK. We can also provide overnight support for longer visits, mini-breaks, or holidays. Our team will provide all the help and assistance you need for an enjoyable and stress-free trip.

Visit England / Visit Britain have developed an extensive set of guides to enhance our support for travellers with a range of accessibility requirements, both when considering a trip within Britain and when already on our shores. The guides showcase useful links and practical information alongside inspirational experiences and attractions which cater to those with accessibility needs.

Alongside a main hub covering Britain, 15 regional guides cover all corners of England, Scotland, Wales and Northern Ireland. 

Transport for children and young adults.

Providing transport for children requires consistency and a secure experience. Our Client Coordinators and Companion Drivers will ensure safe pick-ups and drop offs, pre-booked and pre-quoted, and allow for extra time if needed. We understand that children, especially those with Autism, may require special considerations such as a favourite soundtrack or a quiet ride.

A young boy in a Daisy WAV vehicle on his way to shcool

Our goal is to ensure a safe and comfortable journey for all our passengers.

Most of all, there needs to be understanding, trust, and a sense of humour, kindness and patience.

A roadside with the word Feedback on it against a blue cloudy sky

Booking on behalf of a somebody else?

Our Companions can provide a valuable communication service to family members or carers. Companions can help to ensure medical information is understood and relayed back to the family, or simply provide peace of mind that a child has been safely collected from school. We understand the importance of providing reassurance and security when it matters most, and we are here to provide that much needed trusted support.

A dog taking a ride inside a vehicle

Four-legged friends welcome.

We understand how important it is for some of our clients to bring their canine friends along on their travels. That's why we are proud to offer a pet-friendly service, welcoming dogs on board.

We want all our clients to feel safe and comfortable during their journey and we understand that for some, their four-legged companion can provide extra support and reassurance when they need it most.